Shipping policy
Shipping Policy
Thank you for shopping with Veluna Box.
Processing Time
Orders placed before 7:00 PM Pacific Time (PT) are usually shipped the next business day. Orders placed later may require an additional business day for processing.
During busy periods, processing may take 1-2 business days.
Shipping
We ship worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your location and the selected shipping method.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can follow your package.
Delays
While we do our best to ship orders promptly, delivery times may occasionally be affected by carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
If you have any questions about your order, please contact us at support@velunabox.com, and we’ll be happy to help.